Awards

Amy’s Helping Hands has been recognized in the Windsor and Essex community as a leader in senior care. We have received the following recognition over the years:

1.   Windsor Essex Chamber of Commerce New Business of the Year 2011

2. Amy’s Helping Hands in June 2011 was awarded “Best In Homecare” by Home Care Pulse. This award was in recognition for being in the top quartile ranking in customer satisfaction surveys benchmarked against 300 home care companies across North America. This award was achieved in all 13 categories, an achievement only attained by 2% of companies involved.

The 13 categories that Amy’s Helping Hands achieved the distinction of being in the top quartile in terms of customer satisfaction surveys include the following:

• Overall Quality of Service
• Caregiver’s Work Ethic
• Caregiver’s Timeliness
• Caregiver’s Training & Knowledge
• Caregiver’s Compassion
• Caregiver’s Appropriate Appearance
• Confidence Level in Agency Management
• Effective Communication from Agency
• Agency’s Response to Problems
• Receiving the Service as Promised
• Recommend Agency to Others
• Coordination of Caregiver’s Schedule
• Overall Combined Average

3. International Caregiver Award:

One of Amy’s Helping Hands employees in December 2010 was awarded caregiver of the season by “The Senior’s Choice” which is a NON FRANCHISE network of home care companies. She was selected out of 250 companies and 20, 000 caregivers across North America.

Read the full press release and her story.
Download the award PDF Here