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FREE Online Educational Courses for families caring for seniors

September 11th, 2011

Amy’s Helping Hands has taken a significant new step to help address some of the biggest concerns families have with caring for their aging parents: education, time and support.

 

Recent statistics indicate that 80% of caregiving duties are provided by family members. This takes the form of sons, daughters, grandchildren, nieces and  nephews providing informal care for their aging relatives and loved ones. “Many times caring for seniors comes with increased stress and sacrificing personal time juggling family, work and caregiving responsibilities.“ says Amy Szewczuk,
Owner.

 

One resource Amy’s Helping Hands is excited to offer the public is FREE online courses for family caregivers to learn more about caring for their senior loved one and themselves.

 

“This resource is our way of giving back to Windsor and Essex County. We are honoured by the Windsor Chamber New Business of the Year Award along with the hundreds of families that
have selected us for senior care services. In speaking to many of them they want to attend the support groups that are available in the community and learn more about properly caring for their loved ones but the major barrier we always hear is – I don’t have the time.” says Szewczuk.

 

This online tool available anytime from your PC, contains courses to help educate on senior care  topics and issues. Some of the 40 courses available include: Dealing with Stress, Becoming a Caregiver, Common Chronic Diseases, Alzheimer’s Disease – Signs, Symptoms & Diagnosis and Preventing Weight Loss.

 

This FREE resource is specifically designed for family members who provide any type of direct care or support.  These courses can be accessed via the internet and do not require attending classes.

 

To access the courses, visit the company website at www.amyshelpinghands.ca and click on the Family Caregiver Support Services link or call 519-915-4370. There is a short form to fill out and your unique user ID and password will be emailed back to you.

 

“We are excited to be able to help the community. We view our company as families helping families and we always want to partner with community resources to help out any way we
can.” says Amy Szewczuk.

 

Amy’s Helping Hands provides home care services for seniors in Windsor and Essex County in the form of companionship, homemaking, personal care, transportation, foot care, medical monitoring systems and much more. Services can be provided in the home, retirement & nursing homes and hospitals

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Amy’s Helping Hands Holding Open House

August 29th, 2011

Amy’s Helping Hands is pleased to announce their open house on Saturday September 10, 2011 between 10am and 3pm at their new location, 1610 Sylvestre Dr. Tecumseh Ontario. There will be other vendors present catering to senior service needs along with refreshments and a charity BBQ. If you have needs now or in the future it is worth while to take the 15 minutes to check out what we have to offer to help keep your senior loved one safe and happy at home for as long as possible. The event is open to the general public along with clients and staff. Additionally, we are offering free online courses for the family caregiver which you can obtain information about at the open house. If you would like additional information please call 519-915-4370.

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Amy’s Helping Hands Awarded “Best in Homecare 2011″

June 28th, 2011

Amy’s Helping Hands today announced that it has been recognized with Home Care Pulse’s “Best of Home Care” distinction.  Awarded to the top 25% of agencies in client and employee satisfaction scores from Home Care Pulse, Amy’s Helping Hands is now ranked among a select few of the best agencies in North America.

 

Amy’s Helping Hands achieved the designation in all 13 categories which has only been achieved by 2% of home care companies that are part of the continuous quality initiative which includes over 300 companies across North America. The selection process  for the “Best of Home Care” includes the evaluation of client and employee satisfaction in areas such as agency training, communication, overall quality of care, caregiver performance, caregiver morale, response to problems and recommendation of services to name a few.

 

“We know that sometimes it is difficult to make care decisions when you don’t have specific experience with an agency.  It was our goal to provide families with the ability to make an informed decision, have tangible ways to measure quality and help them find a comfort level when choosing an agency to work with,” commented Aaron Marcum, founder of Home Care Pulse. 

 

Home Care Pulse, a company which measures client and employee satisfaction, created the award to identify those agencies in the private duty home care space that demonstrated a passion for client and employee satisfaction. Home Care Pulse believes that honoring such companies can both educate and help families to make better care decisions for their aging loved ones.

 

We are honoured to receive this award said Amy Szewczuk,Owner We feel it is a testament to our employees dedication and commitment to helping others. We view our services of helping seniors as “our family of caregivers helping your family.”  Our services many times augment government funded services and allow many seniors to stay in their homes for as long as possible.

 

 “We want to congratulate Amy’s Helping Hands for winning the “Best of Home Care” award and commend their commitment to placing high priority on client and employee satisfaction,” concluded Marcum.

 

The 13 categories that Amy’s Helping Hands acheived the distinction of being in the top quartile in terms of customer satisfaction surveys include the following:

 

  • Overall Quality of Service
  • Caregiver’s Work Ethic
  • Caregiver’s Timeliness
  • Caregiver’s Training & Knowledge
  • Caregiver’s Compassion
  • Caregiver’s Appropriate Appearance
  • Confidence Level in Agency Management
  • Effective Communication from Agency
  • Agency’s Response to Problems
  • Receiving the Service as Promised
  • Recommend Agency to Others
  • Coordination of Caregiver’s Schedule
  • Overall Combined Average

 

To find out more about the “Best of Home Care” award or Home Care Pulse, please visit www.bestofhomecare.com. 

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Things to ask your aging parents…

May 8th, 2011

It’s not easy. A growing number of families with aging parents and grandparents are facing some very tough questions. Where will their senior loved ones live? Who will care for them? Where can they find affordable care? The goal for many families is to help seniors remain independent and in their own homes as long as possible. Most don’t require constant supervision or medical attention, yet. Right now, all they really need is a helping hand.

“Most seniors want to remain in the comfort and security of their own homes, and can do so safely with a little bit of help,” said Amy Szewczuk, Care Director and Owner of Amy’s Helping Hands. The company provides compassionate caregivers who go to the senior’s home and help with chores, such as light housekeeping, laundry, meal preparation, transportation, bathing, grooming, and medication reminders – tasks that have become difficult for seniors to perform.

“Family members are the largest group of caregivers,” said Szewczuk. “Two and a half million Canadians currently provide eighty percent of the home care. Many have children and jobs or live thousands of miles away. It can be a very stressful situation. By getting some qualified assistance, the result is happier, safer senior with less stress on the family caregivers.”

When does a family know their senior needs help? According to Szewczuk, family members need to consider some assistance when they notice significant changes in the way a senior moves, acts, thinks and responds. However, families often need some objective assistance ascertaining the extent of the problem and deciding on a course of action. Szewczuk says there is no need to guess. She suggests family members ask themselves the following questions; and is there is a concern with even one of these indicators, the family discussed the issue openly, calmly and honestly.

Has there been a medical condition diagnosed that affects daily living?

Has driving become difficult?

Is their weight stable and refrigerator well stocked?

Are household chores being done regularly?

Has personal hygiene and appearance started to become an issue?

Are there signs of moodiness such as loneliness, despair, depression, frustration, irritability or anxiety? A fear of going out of the house?

Do you notice memory lapses and difficulty finding the right words?

Are medications being taken regularly and on time? Does the senior understand what the medications are for and are refills on schedule?

Szewczuk said one of the greatest fears among senior citizens is the fear of falling, because it leads to lost confidence and decreased activity.

“Falling is a primary catalyst for hospital admissions among seniors,” said Szewczuk .

“Falls are also responsible for 40 percent of nursing home admissions and 70 percent of accidental deaths in people over seventy-five years of age. Injuries from falls cost $3 billion each year.”

Szewczuk said that the good news is that most can be prevented. Besides controlling internal physical factors, families can correct cluttered spaces, poor lighting, lack or handrails, unstable chairs and other environments factors to significantly reduce the chances of a serious injury from a fall.

Amy’s Helping Hands provides extensively trained caregivers for seniors and the chronically ill living in the Windsor and Essex County area, including Kingsville and Leamington. Amy’s Helping Hands ensures all of our caregivers are screened, bonded and insured along with having the genuine interest in wanting to make a positive difference in the life of a senior. Families wanting additional help don’t have to give up government funded help through CCAC, we simply add on to the care that is already being provided.

“Our staff is comprised of experienced caregivers – good people with big hearts,” said Szewczuk. “They provide much needed companionship in addition to helping with tasks and chores.”

Anyone interested in more information may visit www.amyshelpinghands.ca or call 519-915-4370

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Spring 2011 Newsletter Amy’s Helping Hands

March 31st, 2011

Please Click the link below to open our spring 2011 newsletter.

This edition touches upon the following topics:

 

8 Approaches to getting help when your loved one says “NO”

Caregiver Confessions

Preventing Hospital Readmission 

 

 

 

Spring 2011 Amy’s Helping Hands Newsletter

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Inside the Brain: Unraveling the Mystery of Alzheimer’s Disease

December 19th, 2010

 

Attached is a link to a great video  explaining what happens in a patient afflicated with Alzhiemer’s disease. This 4-minute captioned video shows the intricate mechanisms involved in the progression of Alzheimer’s disease in the brain. Created by: Alzheimer’s Disease Education and Referral Center, a service of the National Institute on Aging.

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Dementia: Existing in isolation

December 19th, 2010

Attached is a  great globe and mail article discussing some of the implications of coping with Alzheimer’s and Dementia. Specifically surrounding language barriers and with specific ethnicities and patients reverting back to their mother tongue. It was indicated that by having caregivers or staff that are able to speak the specific languages of the patient it eases and comforts them by reducing anxiety and stress. At Amy’s Helping Hands we have caregivers that speak a variety of languages that can help your loved one at home, in nursing or retirement homes and even in the hospital.  In cases of alzheimer’s and related dementia our staff take specific courses to prepare them for interacting with clients that have the disease. Feel free to contact us today to learn more.

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Needs of aging Canadians creating ER bottlenecks

December 12th, 2010

Attached is a great article discussing the ER issue and the impacts on the health care system. With society aging and up to 30% of the population being over the age 65 by 2030 this issue is only going to be exacerbated.

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Nutrition a vital link in staying healthy

December 12th, 2010

Attached is a great article discussing nutrition in the elderly and that it is a vital component in staying healthy.

This article identifies 3 main areas of concern for seniors:

Overcoming loneliness

Tackling digestion problems

Remedying medical problems

At Amy’s Helping Hands we can custom tailor your family members program to help address nutritional, emotional and medical needs to ensure a happy and healthy future moving forward.

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The Fountain of Youth

December 12th, 2010

Attached is a great article looking at aging boomers and one of the methods to ensure a happy and healthy “golden years”

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