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Providing Exceptional Care for Seniors in Windsor and Essex County

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Why Choose Us

 

We are passionate about caring for senior’s and it is all that we do, we strive to provide the best care for our clients. We are a family orientated company and view our services as “families helping families”. We view and treat our caregivers as they are our family, we will only hire caregivers that we would be comfortable placing with our own personal family. Lastly, because of our system and the connections that we create, we view each and every client as a member of our family.

Amy’s Helping Hands Training Program

We are the exclusive provider of the nationally recognized Certified Companion Aide™ training program. Regardless of our caregiver’s prior experience PSW, RPN, RN or other credentials all our employees fulfill the same role as a compassionate caregiver and must complete our training so that we can ensure the “Amy’s Helping Hands” standard. This is “the best quality compassionate care for our clients.”

Medical Background

Trust your care needs to a company that has a director of care and owner trained in the area of nursing.  Many times when medical issues arise it is important to have educated people to ensure the best care for your loved one. Additionally, in hospital or institutional settings we can help properly advocate for the best care.

 

5 Point employee screening process 

  •  “Pre-employment Assessment” – Industry leading computer based assessment taken by each applicant, prior to their interview, to assess their strengths and weaknesses personality and aptitude.
  • Group interview process
  • Individual interview process
  • Criminal background checks, Driving Record Checks
  • Comprehensive personal and professional reference checks

The Amy’s Helping Hands Experience – What you can expect from us

  • Compatibility guarantee – If you are not happy with any of our professional caregivers, we will replace them until you’re completely satisfied. Because of our thorough assessment process with our clients and our hands on hiring process we obtain a good idea of the characteristics and qualities of both our clients and caregivers so that a good match is made at the beginning of the process.

  • Arrival Assurance Guarantee – We use a technology based clocking system that lets us know when our employees arrive and depart each shift

  • Adequate coverage – Amy’s Helping Hands boasts a large and qualified in-home care staff.

  •  24/7 on-call support – Because many emergencies occur after business hours. 99% of the time you will always have a live person on the other end of the phone. Additionally if the phone goes to voicemail it automatically dispatches your call and it will be returned promptly. 

    The Senior’s Choice Network

    Amy’s Helping Hands is a member of the highly respected worldwide non-franchise network of private duty home care companies, The Senior’s Choice™. This network provides us with the tools, resources and best practices to be the best in the industry.

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