COVID 19 Information

COVID19 - Coronavirus - Update

A message to our clients and community

The health and safety of our clients, employees and community are our top priority.

Older adults are increasingly vulnerable to COVID19. We have implemented comprehensive policies for our staff and our clients regarding practices to prevent transmission, screening for symptoms, travel history and restrictions in accordance with provincial and federal regulations. 

This includes policies for time off work with compensation for symptoms that resemble COVID19. 

We have supplied staff with extensive and unlimited PPE equipment and disinfection kits to reduce the potential for infection and supporting them and our clients through this troubling time.

Moving forward please evaluate the care that you are receiving from Amy’s Helping Hands. Determine what is essential and necessary. For some nothing will change however others may need to look to limit the number of visits that could perhaps be deemed as non-essential.

At this juncture, all clients should refrain from going out in the community and limit visitors to only those essential to their daily care needs.

If you would like to help during this time please visit our careers page and apply online.


  • Friends, family and neighbours to call to check in whenever possible instead of popping in for a visit.
  • Call frequently with your family members who may be isolated. If possible use technology like facetime or video chat to maintain connections while physically distancing.
  • Make sure your loved ones have enough groceries, medication and necessary supplies.
  • Social Distancing, Washing Hands and other protective measures including limiting visitors to 
  • Ensuring that they understand symptoms to watch out for: Fever, Dry Cough(new or worsening) and Shortness of Breath.
  • We will also continue to keep you updated with any concerns of well-being that we may have reported to us.

We are following https://www.wechu.org/ along with provincial and federal guidance on preventing the spread of the disease. We ask everyone to follow their direction.

- Amy's Helping Hands